Shipping policy

 

Thank you for shopping with Claiza.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days
• Canada: 5–12 business days
• United Kingdom: 5–12 business days
• Australia: 6–15 business days
• Europe: 6–15 business days
• Other international destinations: 7–20 business days

Delivery times are estimates and may vary due to customs, weather, holidays, or courier delays.

Order Tracking

Once your order has been shipped, you'll receive a tracking number by email so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is entered, please contact us immediately. We cannot guarantee changes after an order has been processed.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us. We'll work with the shipping carrier to resolve the issue as quickly as possible.